Category: Upgrades

Fly Across The Atlantic In Business For Less

virgin atlantic

I’ll start by saying this: International business class is almost never cheap. Please don’t equate “for less” with “cheap.”   One of the best uses of frequent flyer miles is international travel, particularly in premium classes of service. Airlines have made changes to their redemption policies that have made it more expensive, sometimes prohibitively so, …

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Four Ways Not To Get Upgraded (And One Way Succeed)

Every once in a while, I’ll see an article titled something along the lines of “Five Secret Ways to Get An Upgrade.” They are always good for a laugh, since these methods are rarely secret and even more rarely effective. And while there might have been a time when people in suits got upgraded, those …

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Three Airline Policies That Need To Change

Airlines are complex beasts and, because of that, have regulations books roughly the size of a small elephant. As passengers, we accept those complications and learn to live with them. But what about policies, rules and regulations that make no sense, or are never enforced? Most people can deal with unusual approaches, as long as …

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American Airlines Changes Upgrade Prioritization (Again)

american airlines

One of the better moments in travel is when you get that email (or the hand-off from a gate agent) that you’ve been upgraded. Each airline has its own method for determining who gets upgraded when, and those criteria change every few years, which is too bad, because it usually takes me that long to …

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American Airlines Just Destroyed Their Best Mileage Award

With all the sturm und drang of the past several weeks, American slipped a change through. It was not a particularly well-publicized move, but it was one that put severe restrictions on one of the most valuable aspects of the program. It’s going to get a bit wordy, but it’s one that matters. Easy Upgrades …

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Around the Industry…

Hyatt Stay More Play More Promotion Hyatt announced what I would call an adequate promotion for the second quarter, called Stay More Play More. SMPM is the same for everyone and gives you bonus points based on how nights you stay from April 1 through June 30.   All other factors being equal, Hyatt is one …

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Is The In-Flight Experience Actually Getting Better? Well, Maybe…

For whatever reason, there has been an onslaught of articles recently about the in-flight product and the potential to make it better (or cheaper). I thought it would be interesting to take a look at what’s going on in the business. So is the airplane experience actually improving? The answer, as is so often the …

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The Cranky Edition

I’ve been on the road most of the past four weeks and I’m starting to feel it. Over the past week, I have been in three time zones, with a difference of 17 hours between last week and today. In other words, I’m tired and cranky. Apparently, Lines Are Long at Security… Well, it’s about …

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Basic Economy Will Become An Industry Norm

Enter Basic Economy Airline trends come and airline trend goes, but there is one phenomenon that will be growing, not shrinking, over the next several years: the move to “Basic Economy.” Basic Economy (BE) is a Delta fare class that was established to compete with the ultra-low cost carriers (ULCC) like Spirit and Frontier, which …

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Bed Bugs, Unwritten Rules and JetBlue’s Viral Video

It’s just been another odd week. Bed Bugs on BA Eww. Not only did British Airways fly a plane with bed bugs in it but, apparently, it also knew that there was a bug problem and that it hadn’t been completely cleaned up. Oddly, the bugs chose to fly coach, leading the passengers in row …

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