Category: Delta

Weekly News: Delta Surveys, Marriott Dissatisfaction And Snow Monsters

snow monsters

It’s been a busy week for me IRL, so I’m still catching up on the news of the week. As usual, the travel world had its share of stories. Here are a few: Delta Survey Earlier this week, I received a survey from Delta regarding their SkyMiles frequent flyer program. These are not uncommon, and …

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The Basics Of Miles Redemptions

delta

The other day, a coworker asked me, “How can I use miles to get to Paris?” Now, most people who know me well don’t ask me questions like that. They know that it’s going to take about a half hour for the answer. She must have been having an off day, though, since she asked …

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A Few Promotions Now Available

best western

There’s always a promotion for something in the travel industry, and they’re worth signing up for. If I catch 25% of them, I feel fortunate, since it’s simply impossible to keep up with everything on offer. Still, there are a few around now that may be worth looking at. Best Western: Stay Two, Get One …

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Check Your Accounts For Expiration

This will be my last post (probably) before 2019, but in the meantime, I have a homework assignment for you. It’s time to make sure that your points aren’t going to expire. Are Your Points Still There? As you may know, most loyalty programs demand, well, actual loyalty from you. Whether they give it back …

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What Delta’s New Boarding Zones Mean

delta, boarding zone

Once again, Delta has announced a change to the way it will board planes and, as usual, the new process will be more complicated than the old one. The meaning is simple. Delta is giving up any pretense that it is trying to find the most efficient way to board a plane. Rather, your boarding …

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Delta To Offer “Pay With Miles” Upgrades

delta, upgrade

A few years ago, Delta announced its intention to “sell” 75% of the seats in first class. The airline didn’t actually think that it would get cash for those seats, but it wanted to get something, such as a payment in the form of miles. So here we go. Delta Expands Upgrading with Miles Delta …

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Delta Sky Club Changes: Eliminating Day Passes, Raising Prices

delta, skyclub

Delta announced two changes at its Sky Club lounges yesterday, one good and one potentially bad. Here’s a quick peek: Goodbye, Day Passes Most people know that major airlines offer lounges, which are generally membership-based and charge a fee. What a lot of travelers don’t know, though, is that some airlines will sell non-members a …

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Suing An Airline, A Scenic View And An Attack On Root Beer

court

Another week in the world of travel (and I still don’t have access to my Delta account)… Taking The Airlines to Court Feel like suing an airline? Okay, that’s a stupid question. Everyone has wanted to sue an airline at one time or another. Well congratulations, since somebody has done that for you. According to …

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Keeping An Eye On Your Online Accounts (Delta Hack)

delta

On Tuesday, I got the dreaded “We have frozen your account due to potential fraud” email from Delta. At first, I thought that it was simply spam but, after trying to log on, I realized that it was the genuine thing. No problem. Most companies would send a password reset to the address on file …

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Um, About Those Elite Upgrades…

delta, revenue management

For those of you with elite status with an airline, particularly those at the top of the pyramid, you’ve probably gotten used to at least the occasional upgrade to First Class or whatever version of “Economy Plus” your airline has. I have some bad news: The airlines are working hard to make those upgrades go …

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