Category: Advice

Thanksgiving (Travel) Is Back!

Well, it’s back. Thanksgiving traffic. Last night, I spent about 30 minutes in triple-parked traffic at the arrivals area at Boston’s Logan Airport, and it served as a reminder of what is to come. This year is going to be one of the busiest travel periods in Thanksgiving history and the northeast is awash in …

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Keeping An Eye On Your Online Accounts (Delta Hack)

delta

On Tuesday, I got the dreaded “We have frozen your account due to potential fraud” email from Delta. At first, I thought that it was simply spam but, after trying to log on, I realized that it was the genuine thing. No problem. Most companies would send a password reset to the address on file …

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A Few Useful Travel Tips For Novices

Welcome back, and I hope that everyone has had a nice holiday season. Every once in a while, I’ll get one of those lists of “20 Travel Hacks,” or something similar. I can put them into one of three buckets. First, and most common, is the “absolutely useless list.” Next is “list of some good …

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Are Airlines About To Win Another Regulations Battle?

Scott McCartney writes a weekly column for the Wall Street Journal called “The Middle Seat,” which reviews current events in the world of airlines. The column alone is often worth the cost of the subscription, and yesterday’s piece was particularly interesting. Goodbye Red Tape Road, Or Consumer Protections? According to Mr. McCartney, the DOT and …

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Good Luck, Thanksgiving Travelers

I don’t have to tell anyone here that Thanksgiving is among the worst times for air travel. Flights are packed, cost a fortune and lines are interminable. Here are a few hints that might help to speed you on your way: Do Anything You Can At Home: The less you have to do at the …

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How Much Is A Point Worth? First, Weigh Your Opportunity Cost.

opportunity cost

One of the most frequent questions that I get is about whether a customer should use points or cash to “buy” an airline ticket, hotel room, etc. It’s usually along the lines of, “This ticket on Delta/American/United from New York to Los Angeles will cost $800 or 60,000 miles. At that rate, the miles are …

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When First Class Is Almost As Cheap As Coach

delta

It’s the first thing we do when we book a flight: Look in the left-hand columns at the cheapest coach fares (Skip Basic Economy, where you are required to surrender most civil rights.) and pick the one that gives you the best fare at the time you want to go. Not too many people swipe …

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SeatGuru: The Best Website For Choosing A Seat

seatguru

One of the more stressful parts of booking a trip is choosing seats. Sure, you know that you probably don’t want the window seat in the last row of the plane, right in front of the lavatory. But what other factors do you need to look at? Is your window mis-aligned? Will you have a …

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Don’t Let Systems Outages Ruin Your Trip

Late last night/early this morning, British Airways suffered yet another computer outage, which marks approximately the 473rd in the past six months. Okay, that’s a bit of an exaggeration. It was the sixth in the last year and lasted under an hour, as opposed to the failure that took the airline down in May, but …

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The Problem With Low Cost Carriers…

Low Cost Carriers (LCCs), whether they’re Southwest or Spirit, are good for the airline industry. They keep costs down for passengers and allow you to pay for what you need. The Problem Is… There’s one big problem with LCCs, though. When something goes wrong, you have fewer options. Most (Southwest is an exception.) LCCs have …

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