This post is for those of you who don’t have FB or Twitter and don’t want one. Yeah, I know, they’re annoying and generate privacy concerns. But those problems are solvable.
The fact remains that social media is becoming the number one outlet for airlines to release specials and bonuses, and the gap versus other means will widen. If you don’t have an account, you’ll miss out on those. Furthermore, problems get solved a lot faster on social media than on the phone or by email. If you have a customer service model and tweet it, tens, if not hundreds, of thousands of people will see it. Phone call or email? Only you. Guess whose problem the airline wants to solve first.
The number one reason that people stay away from social media is privacy concerns. Fortunately, if you have a FB or Twitter account, there’s a simple fix: no one says you have to use your real name or personal information. You can sign up for FB as Joe Blow and nobody will be any the wiser. In fact, it’s becoming increasingly acceptable, particularly for those who just want access to deals. You never need to post anything or put up any personal information. Heck, you can make up an email address just for these accounts.
The bottom line: A FB or Twitter account costs you nothing. Using a pseudonym protects your privacy. And you’ll have access to a lot of great deals and superior customer service.Want to subscribe? Just enter your email in the box above (and to the right) and click on the confirmation. GMailers, check your Social or Promotions boxes!
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