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Tag: homewood suites

Jul 06

Is Your Family Staying At The Right Property?

Hotels can be a mixed blessing. There’s certainly something nice about a place that you can go and have somebody else make the bed and clean up after you. On the other hand, anyone who has ever tried to stuff a family of four into a 200-square foot room knows that it comes with a …

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Jan 02

Hilton Customer Service: The Right Way and the Wrong Way

Apparently, Goofus and Gallant are still around.  We’re in Florida and had a one-night stay booked at the Hampton Inn PBI (near the West Palm Beach Airport), followed by two nights in a Homewood Suites in W Palm Beach.  Here’s the winner and the loser: Winner: We got to PBI about 9:30 and called the …

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