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Dec 09

American and US Airways complete merger; No near-term changes

On a good day, airline mergers are confusing.  On a bad day, well, you don’t want to be within 20 miles of an airport.  Employees have to be trained on each others’ systems, customer service rules and, for our purposes, frequent flyer programs.  For our sake, there are a couple of important items to note.

First, you won’t notice any changes.  There’s no way an airline would try to do any consolidation during the busy holiday seasons, particularly as it pertains to the customers.  US Airways customers will fly US Airways planes, likewise for American.

US Airways will become a member of the oneworld alliance on March 31, 2014.

Given the upcoming merger, my next post will likely be a full “in and out” of the American Aadvantage program.  I’ll do features on all the programs over the next several weeks.

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